FK88 Privacy Policy — Our Commitment to Protecting Your Data

FK88 ("we", "us", or "the Company") believes privacy is a fundamental right. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. It applies to our website, mobile application, and all digital platforms.

We comply with international data protection standards and regularly update our policies to keep pace with changes in technology and law. Protecting your privacy is our responsibility, and we take it seriously.

When you register with FK88, we collect: your name, email address, phone number, date of birth, city/district, and other contact details. We also collect identity document images and proof of address for verification purposes.

During transactions, we collect deposit and withdrawal details such as bank account numbers, payment methods, and transaction records. Every transaction is logged for security and fraud prevention purposes.

Your activity on our platform is tracked — including which games you play, how much you wager, and your favourite games. This information helps us improve our services and deliver a personalised experience.

Your information is used for the following purposes: (a) to create and manage your account; (b) to verify your identity and prevent fraud; (c) to process your transactions and ensure secure payments.

We use your information to provide customer support and respond to your enquiries. We also analyse your preferences and interests to improve your gaming experience and offer you better deals and recommendations.

We also retain your information for data storage, security, and legal compliance purposes. We use it to send responsible gambling messages and provide support resources to those who need them.

FK88 uses industry-leading encryption technology to keep your information secure. All data transmissions are protected by 256-bit SSL encryption, ensuring your information remains encrypted on our servers at all times.

Our data centres are equipped with advanced firewalls and security systems, monitored 24/7. We conduct regular security audits and penetration testing with third-party specialists. Our staff are trained in data protection and privacy best practices.

In the event of a data breach or unauthorised access, we will investigate immediately and notify affected members. We will cooperate with law enforcement agencies as required.

FK88 never sells or shares your personal information for marketing purposes or with third parties without your consent. However, we may share information in the following circumstances:

When required by law, such as a court order or subpoena. At the request of regulatory authorities with jurisdiction over our licensing or investigations. For fraud prevention and security purposes, such as working with fraud detection systems.

With our trusted service providers who assist us with payment processing, customer support, and data analytics. These providers sign confidentiality agreements and are committed to protecting your information.

You have a number of rights regarding your personal information. You may request and receive a copy of all the information we hold about you. You may also request the correction or deletion of any inaccurate or unnecessary data.

You can opt out of our marketing emails at any time. Through your account settings, you can control what types of communications you receive and how we use your data.

To exercise any of these rights, please contact our customer support team. We will endeavour to respond to your request promptly, generally within 30 days.

FK88 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored in your browser when you visit our site. They help us remember your preferences and deliver a personalized experience.

We use two types of cookies: essential cookies required for the platform to function, and analytics cookies that help us understand how users interact with our site. You can set your browser to reject cookies, but this may affect the functionality of our site.

We use web beacons and pixel tags to track which sites and pages visitors access. This information helps us improve our content and the effectiveness of our advertising.

Our platform may contain links to third-party websites and services not operated by FK88. We are not responsible for the privacy practices of those sites. We recommend reading the relevant third-party privacy policies before sharing your information with them.

We use certain third-party services, such as Google Analytics, for analysis and tracking. These services have their own privacy policies and may collect their own data from your visits.

FK88 is not liable for any loss or damage to your information resulting from your use of third-party services. We strongly recommend exercising caution and good judgment in all your online activities.

FK88 is available to individuals aged 18 and above only. We enforce strict policies to protect minors' data and prevent underage access to our services. Date of birth is collected at registration and verified for all members.

If we discover that a member is a minor, we will immediately suspend their account and delete all associated personal information. If you believe a minor is using our services, please notify us immediately.

We recommend that parents and guardians monitor their children's online activity and set up parental controls on their devices to prevent minors from accessing gambling and online platforms.

If you have any questions or concerns about this Privacy Policy, please reach out to our privacy team. We are committed to addressing all concerns and requests promptly and professionally.

FK88 Privacy Team: [email protected]. We typically respond to emails within 48 hours. Our customer support team is available 24/7 for any privacy-related questions or concerns.

We regularly update this Privacy Policy to provide you with the best possible protection and transparency. Each update carries an effective date at the top. We will notify you of any significant changes and ask for your agreement to the updated terms.